Refund Policy
Understand our refund process and terms for purchased products
Refund Policy
All Sales Are Final
Due to the digital and instantly-delivered nature of our products, all sales are final and non-refundable. Once a product has been delivered (which occurs automatically and immediately after successful payment), no refunds, exchanges, credits, or chargebacks will be issued, including but not limited to cases where:
- You changed your mind after purchase
- You purchased the wrong product or variant
- You no longer have a use for the product
- The product was banned, detected, or restricted by a third party after your own use or misuse
- You did not read the product description before purchasing
Exceptions
The only circumstance in which we may, at our sole discretion, offer a resolution is if you did not receive your product due to a technical error on our end. In that case, contact our support ticket system with your order details and we will investigate.
Chargebacks
Filing a chargeback or payment dispute instead of contacting support first is a violation of our Terms of Service and may result in permanent suspension of your access and account, in addition to any product license already delivered being revoked.
Contact
If you believe you were charged in error or did not receive a delivered product, open a ticket through our support ticket system on the Store, or reach us via Discord (if linked in the footer), before opening a payment dispute.
